Privacy Policy Statement of User Privacy


Mitsubishi Heavy Industries of America, Inc. (the “Company”) has created this web site (this “Site”) for the purpose of facilitating secure information exchange. This Site is intended to be user friendly and is designed to provide information on the MU-2 aircraft to owners, aviators, enthusiasts of the MU-2, the media and interested members of the general public. In order to accomplish this goal, it is important for you, a user of this Site, to understand that we may capture certain information from you and that we will endeavor to protect all information and data supplied to us. This Statement of User Privacy and the accompanying Terms of Use describe the information collected by the Company, our use of that information, and the terms and conditions of your use of this Site. We encourage you to read both of these documents carefully before using this Site. If you have any comments or questions, or there are other things we can do to maximize the value of this Site to you, please contact us via e-mail at


In General


The Company collects information voluntarily given by users as well as other information described below primarily to enhance users’ experience in this Site, to provide interactive or personalized elements on this Site and to better prepare future content based on the interests of users. The Company monitors user traffic patterns to determine the areas of this Site that users find useful, based upon the amount of traffic to particular areas. The Company monitors user traffic patterns throughout this Site according to identifiable data such as a user’s IP address, browser type, date and time of access, pages viewed, etc. Principally, any personal information is used to respond to inquiries, allow access to specific areas of this Site, or access particular accounts or to customize this Site based upon your interests. In addition, we may use your information as may be reasonably necessary to enforce the Terms of Use, to establish or preserve a legal claim or defense, and/or to prevent fraud or other illegal activities, including attacks on our information technology systems. The Company will not provide e-mail addresses or other customer personally identifiable information to any organization or partner not affiliated or associated with the Company or otherwise providing services to the Company or one of our affiliates. In some instances, the Company may provide links to other organizations. The Company is committed to linking with companies that share our privacy concerns. However, we cannot and do not control the way these parties use or collect information or operate their businesses.


Information Gathered


The Company may gather three types of information about users: (1) data gathered through tracking information derived mainly by tallying page views throughout this Site; (2) data that users provide when registering as a particular individual; and (3) data that users provide when registering for access to specific web sites with the Company. Once you register with the Company or have been assigned a specific identification code to access your web sites, we may request that you provide certain information.


Our Site’s registration form may require users to give us contact information (such as name, email address, mailing address, phone number, etc.) and unique identifiers (such as aircraft ID numbers). The customer’s contact information is used to contact the visitor when necessary. Unique identifiers (such as aircraft ID numbers) are collected for use in our record system as required by the Federal Aviation Administration. Our purpose in collecting this information is to provide customized services and content that is relevant to your specific needs and interests. The Company may gather information through contracted third parties and/or Application Service Providers (ASPs). During your visit, you may be linked to a site or product of a third party in which we may need to share this information with those parties as to process your transaction. During registration, we may request your name, address, postal code, email address, and phone number. In addition to the information noted above, at other times during your use of this Site, such as when you access personal data or information, or make a purchase, we may request more detailed and specific information, such as financial data. Portions of this Site are password protected so that only you have access to this information, except as necessary for the Company to provide the offered services. However, please be aware that the Company, or its employees, partners or contractors, may have access to your information to provide you with the services offered by this Site and to perform certain Site or database support and maintenance tasks. We will endeavor to protect your data and information from disclosure to any third party, other than the Company employees, partners and contractors. Although we use available technology to retain and protect this data and information, due to the nature of Internet communications, we cannot guarantee or warrant that your transmission is absolutely secure. Also, we strongly recommend that you not disclose your password to anyone. Personal information that is submitted by an individual acting solely in a business capacity is not protected by this privacy policy. Note that we may erase your personal information if the retention of such personal information is no longer necessary for the purpose for which it was collected or to comply with legal obligations.




The Company may use cookies as a part of offering personalized service on this Site. Cookies are small text files sent to and stored on users’ computers that allow web sites to recognize repeat users, facilitate users’ access to sites, and allow sites to compile aggregate data that will allow content improvements. Cookies do not damage users’ computers or files. We use cookies so that we can offer you information and services, which are customized to your interests and needs. If users do not want cookies to be accessible by the Company, most browser programs allow users to deny or disable the use of cookies. Please note, however, that cookies may be necessary for this Site to operate properly or for certain functionality.


Legal Basis for Handling Personal Information


The legal basis for us handling your personal information is that such handling is necessary for the purposes of:

l  exercising our rights and performing our obligations in connection with any contract we make with you;

l  compliance with our legal obligations; and/or

l  legitimate interests pursued by us.


In some cases, we may ask if you consent to the relevant handling of your personal information and in such cases, a legal basis for us handling that data will be that you have consented. In case you declared your consent for the handling of certain of your personal information, you have the right to withdraw the consent at any time with future effect and thereafter we will only further handle such personal information if there is another legal basis for doing so.


Your Rights


Under applicable data protection laws you may have the right to:

l  obtain from us confirmation as to whether personal data concerning you is being processed, and where that is the case, access to the personal data;

l  obtain from us the rectification of inaccurate personal data concerning you or the erasure of your personal data; and

l  object, on grounds relating to your particular situation, to processing of personal data concerning you.


In addition, the Company allows users to correct or change information submitted to the Company or to report problems with this Site or who have questions or concerns by sending an e- mail to us through


Updates to this Statement of User Privacy and the Terms of Use


We may amend or update this Statement of User Privacy and the accompanying Terms of Use from time to time without any prior notice to our users, and such amendments or updates shall be effective immediately upon notice thereof, which may be given by any means including, but not limited to, posting new terms and conditions on the Site. Any use of the Site after such amendments or updates shall be deemed to constitute acceptance by you of such amendments or updates. Therefore, we encourage you to refer to this policy on a regular basis for any amendments or updates to the policy. Please notify us at if you wish to remove your information from this Site. It is up to you to protect your user name and password to this Site.